The Good Guys Hectorville

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3.9

( 8 reviews )

Department Stores, Supermarket

Closed 09:00 AM - 05:30 PM See Hours

Tenancy 3/60 Glynburn Rd, Hectorville SA 5073, Australia

+61 8840-635-00.0

The Good Guys Hectorville is a popular appliance store located at Tenancy 3/60 Glynburn Rd, Hectorville SA 5073, Australia. With a rating of 3.9 stars based on 810 reviews, The Good Guys offers a wide range of in-store shopping, in-store pick-up, and delivery options. The store is open from 9 AM to 5:30 PM on weekdays, with extended hours until 9 PM on Thursdays. Known for its good product knowledge and easy-going sales staff, The Good Guys Hectorville provides a great selection of products at competitive prices. Customers appreciate the convenience and service provided by the store, making it a popular choice for appliances and electronics. Whether you're in the market for a new TV, fridge, or laptop, The Good Guys Hectorville aims to provide a positive shopping experience for all its customers.

Amenities and More

Delivery
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Repair services

Reviews

3.9/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Dawn campbell

March 22, 2024

Just bought a remote from good guys, got home and noticed the box looked like it had previously been open because the tear away was gone, but it had been carefully put back together and the box glued. So I opened it up to find the remote was dirty and had hair and fluff on it, no batteries and the battery cover was off with no screws. Thanks good guys for reboxing someones dirty used remote.

Nicole rogers

March 22, 2024

Staff are rude and treat you like you are an imposition promise you a phone call and a product on a certain day when you enquire and make several phone calls just to get throughout to find out there never was what you ordered no apology and staff don't follow up. Very disappointing. Will try another store for better service. You need to train your staff in customer service.

Miao ling huang

March 22, 2024

Great service, efficient and I required it 3 time. Phoned order through first to hold stock as I was driving a fair way, they were very helpful. Everything I wanted in stock, price matched. All good at this store

Jeff chan

March 22, 2024

I have been patronising this particular branch of The Good Guys for a number of years now. I’ve always found them very helpful. Just recently I had issues with a couple of appliances bought from there. Very impressed with the cheerful courtesy and the efficiency with which they handled the returns./guarantees. Recommended.

Jenna nemitz

March 22, 2024

Sales people at Hectorville couldn’t explain nor assist with a simple question about a Dyson Vacuum cleaner - how does the wall charger need to be installed in a double brick house? We wanted to see how the cord fed from the charger into the wall but just got a blank stare as well as a refusal to assist any further. So we went to Good Guys in Gepps x and they told us it may require a tradesman to install on the wall. However they said if a wall mounted solution is too difficult then they suggested we instead buy a separate stand on which to put the vacuum and charger on. The standalone solution was not mentioned at all at the Hectorville store. We were happy with the professional sales treatment and advice at Gepps x and purchased the vacuum from there, along with the separate stand.

Angel a

March 22, 2024

Excellent customer service today. Bought a Bosch stick vacuum cleaner and the lady sales assistant was knowledgeable and went way beyond what was expected. She knew exactly how the cleaner worked, how to put the parts together and even carried it to the car.

Wendy s

March 22, 2024

We were assisted by team leader Tahn. He was friendly, helpful and so informative. A really positive experience.

Jennifer harris

March 22, 2024

I have been shopping at the Hectorville store for over 10 years. Customer service is excellent, pricing competitive and they are willing to negotiate. This is my go to store for all white and brown goods as well as IT consumables. It is a great culture here for a big chain.